Privacy Policy

Last updated: October 25, 2026

This Privacy Policy explains how C.H. Lyn (“we,” “us,” “our”) collects and uses your information when you visit www.chlyn.com or buy from our shop. We keep it simple: we only collect what we need to send you your books, and we never sell your personal information.

Information We Collect

Order information: your name, email, shipping and billing address, phone number (if given), and what you ordered. This is collected through our Squarespace checkout.

Payment information: card or wallet details are entered on secure checkout and handled by our payment processor (such as Stripe, PayPal, or Apple Pay). We never see or store your full card number.

Messages: anything you send us by email, contact form, or social media.

Newsletter: your email address, only if you choose to sign up.

Browsing data: basic technical information such as IP address, browser type, pages viewed, and referring site, collected automatically through cookies by Squarespace and, if enabled, our advertising tools.

How We Use Your Information

We use your information to process, sign, pack, and ship your order; to send order confirmations, shipping updates, and answer your questions; to send our newsletter if you signed up (you can unsubscribe anytime using the link in any email); to understand how visitors use the site and show our ads to people who may enjoy the books; and to prevent fraud and meet legal and tax obligations.

Who We Share It With

We do not sell, rent, or trade your personal information. We share it only with the services needed to run the shop:

Squarespace, which hosts our website and checkout (squarespace.com/privacy).
Payment processors, such as Stripe or PayPal, to charge your payment.
Shipping carriers, such as USPS, to deliver your order.
Advertising and analytics partners, such as Meta and Google, which may receive browsing data through cookies or pixels to measure and show our ads.
Authorities, only if required by law.

Cookies and Ads

Our site uses cookies to keep your cart working, remember preferences, and measure traffic. If we run ads on Facebook, Instagram, or Google, their tracking tools may record that you visited our site so we can show you relevant ads. You can manage cookies through our cookie banner or your browser settings. You can also adjust your ad preferences at facebook.com/adpreferences and adssettings.google.com.

How Long We Keep It

We keep order records as long as needed for shipping, returns, and tax records, usually up to 7 years. Newsletter emails are kept until you unsubscribe.

Your Rights

You can ask us to see, correct, or delete your personal information, or to stop using it for marketing. Depending on where you live (for example California, the EU, or the UK), you may have additional rights, including opting out of targeted advertising. Email [CONTACT EMAIL] and we will respond within 30 days.

Children

Our shop is not directed to children under 13, and we do not knowingly collect their information.

Security

Checkout runs over a secure, encrypted connection provided by Squarespace. No system is perfectly secure, but we limit what we collect and who can access it.

Changes to This Policy

We may update this policy from time to time. The date at the top shows the latest version.

C.H. Lyn