Refund & Return Policy

Last updated: October 25, 2026

Because every book is personally signed and packed with care, all sales are final and we do not accept returns or exchanges for change of mind. If your order arrives damaged, we will make it right.

Damaged Items

If your order arrives damaged, email Chlyn.author@gmail.com within 14 days of delivery with:

  • Your order number
    Clear photos of the damaged item(s)
    A photo of the packaging

Once we review your photos, we will offer a full refund or a replacement. You will not need to send the damaged item back. Refunds are only issued for damaged products with photo proof.

Wrong or Missing Items

If you received the wrong item or something is missing from your order, email us within 14 days of delivery and we will send the correct item at no cost to you.

Lost Packages

If your tracking has not updated for 10 business days, email us and we will work with the carrier to locate your package. If it cannot be found, we will send a replacement or issue a refund.

Cancellations

You can cancel an order for a full refund any time before it ships. Pre-orders can be cancelled for a full refund any time before they ship. Orders typically ship within 5–7 business days.

Refund Timing

Approved refunds are sent to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank.

Not Eligible for Refund

  • Returns for change of mind
    Damage reported more than 14 days after delivery or without photo proof
    Minor cosmetic variations in foiling, sprayed edges, or cover color, which are normal for special editions
    Packages returned to us because of an incorrect address entered at checkout. We can reship these once the new shipping cost is paid.

Contact Us

C.H. Lyn
Chlyn.author@gmail.com
Ohio, United States